FAQs

To find the answer to your question, click on a category and then on a sub-category if required.

GizaGig allows you to create or link to as many venues as you need. This is all done from a single Personal Profile, so no need to create multiples of yourself.
Once you have signed up, log in and go to your Personal Dash. Locate the "My Accounts" section in the centre of the page, and click "Create New". Choose the "Venue" option on the pop-up to go to the Register a Venue page. Add all of the required information, check that your address is correct, and click "Complete Registration".
No. You can create or link as many different Act and Venues to your Personal Profile as you like.
No problem. Several Venues can have the same name, so go ahead and register your bar as normal.
Click the "Sign Up" button at the top right side of the page. Add the details requested, click "Sign Up", and follow the verification process.
Because many of the activities on GizaGig involve persons working on licensed premises, we need to know that they are of legal age to do so.
Click your Username at the top of the page to go to your "Profile Info" page, and click the "Password" option. Once your new details have been saved, we'll send you a new verification email. Just click the link and you're good to go.
Click on your Username at the top of the page to go to your Profile Info page. Click "The Essentials" option, update your details and click "Save". If you change your mobile number, you will be requested to verify it.
Click on your Username at the top of the page to go to your Profile Info page. Click "The Essentials" option, update your mobile number and click "Save". You will be requested to verify it.
Click on your Username at the top of the page to go to your Profile Info page. Click "The Essentials" option, update your email address and click "Save". You will be requested to verify it.
Click on your Username at the top of the page to go to your Profile We don't collect your full personal address, only your town or city. To edit this, click your Username at the top of the page to go to your Profile Info page. Click "The Essentials" option, update your town/city and click "Save". You will be requested to verify it.
Don't Panic! If you know what your email address is, click "Log In" at the top of the page. When the new modal opens onscreen, click "Forgot your password?". Enter your email address, click "Email Link", go to your email inbox, and follow the instructions on the Password Reset email. If you can't remember your password, go to the Contact Us page and send us a message. Tell us the problem, and give as much detail as you can, including: - Full name - Date of Birth - Possible email addresses used - Possible mobile numbers used - Any acts or venues you are linked to
Your rates are calculated by combining all relevant costs you have added to your Act profile in the "Gig Info & Rates" section. It starts with your basic fee, to which we add additional costs such as travel expenses or late starting time costs. Likewise, any discounts you have indicated, such as a venue in-house P.A., will be deducted. REMEMBER: The more pricing info you add to your Act profile, the more accurate your displayed rates will be!
Once you have create a Personal Profile, you can register an Act from the "My Accounts" section on your personal dashboard.
Your expenses are calculated based on the distance to the gig and the time spent at the gig. Once you go beyond the distance you indicate in the "Distance from base with travel expenses applied" field in Act Gig Info & Rates > The Essentials > Expenses, the fee you set will apply to each kilometer traveled as calculated by the system (in most cases this is accurate to within +/- 10%). Also, where the system calculates that you will not return to your home base in order to meet your "Bed Time" as set out in the Expenses section mentioned above, the overnight fee per person will be applied.
Instruments are attributed to individuals rather than an Act. In order for instruments to appear on your profile, they must be added to each member.
GizaGig is intended to offer Bookers a modern and professional instant booking experience. With this in mind, Acts that choose NOT to accept instant bookings will be listed further down in search results than Acts that do, with Bookers given the option to filter out non-instantly bookable acts. They will also be excluded from searches taking place five days or less before the event is due to start.
Yes, you can upload your own logo. However, we will need to make it print ready. This is a manual process. As a result you will not be able to see a true and proper preview as you go through the poster wizard. However, we will send you a visual prior to going to print. A once off fee is payable for each logo uploaded. Please contact us for details.
Yes, you can upload your own background. However, we will need to make it print ready. This is a manual process. As a result you will not be able to see a true and proper preview as you go through the poster wizard. However, we will send you a visual prior to going to print. A once off fee is payable for each background uploaded. Please contact us for details.
No. Once you have indicated that the event is private it will not display on your posters or as posts on your social media pages.
We aim to deliver before the end of each month. However, on occasion delays can happen.
If you haven't received your posters by the 2nd of the month, please contact us via the Contact Us page.
If upon receipt of your posters you discover an error, please contact us immediately. Where the error deems the posters unusable, we will replace them immediately. And where the fault lies with us, they'll be replaced without cost to you.
As a general rule we use the standard postal service. However, for larger packages and orders, we use either express registered post or a courier. As posters are quite large, please ensure someone is available to receive them.
No! Your monthly poster order will be delivered to you free of charge.
Deliveries will be made during normal working hours. If the courier or postman is unable to make delivery, it is the norm for them to leave a note. As carriers are only obligated to make one delivery attempt, it may be necessary for you to collect from a depot
If your posters arrive damaged, please contact us via the Contact Us page outling the damage and number of posters damaged. We will endeavour to have them replaced as soon as possible. On occasion we may request a photo of the damage so that we can raise the issue with the delivery company.
Aside from being incredibly competitive on price, using GizaGig to design, print and deliver your posters saves you vast amounts of time and effort.
Test answer
To request or veto songs, open the booking confirmation on your calendar and scroll to the "Questions & Answers" section. Click on the "Songs" button. This will open a page containing all of the songs the band has in their repertoire. Choose which songs to "Request" and which to "Veto" by clicking the check boxes. Then click submit. We will notify the band of your choices. Please note, you can only request or veto a maximum of 6 songs each.
1 - Go to your Social media dashboard and navigate to the Facebook tab. 2 - Find the post you want to delete and click "View". 3 - Click the "Delete" button at the end of the page, and "Yes" to confirm. That's it, your post has been deleted.
No. Once you have indicated that the event is private it will not display on your posters or as posts on your social media pages.
Adding Social Media information is done as part of the post edit process. See video for further details.
1- Click the "Social Media" tab on your account dashboard 2 - Copy your Facebook page URL, paste it into the URL field and click "Next" 3 - Copy the GizaGig email and click "Facebook Settings" 4 - This brings you to the Page Roles section of your Facebook page. Paste the email into the "Assign a new Page role" field, selected "GizaGig_publisher" and click "Add" 5 - Facebook will ask you to confirm the addition by re-entering your password and clicking "Submit" 6 - Return to your GizaGig account dashboard and click "Save" That's it. We'll start posting your upcoming events directly to your Facebook page within 24 hours.
Don't take them to heart. Even the best Acts have off nights, or gigs with bookers whom there is no pleasing. Take them as a positive, and learn from any criticisms leveled at you. The system also allows you to respond to all ratings and reviews left for your Act.
Although we recommend all Users post ratings and reviews publicly, some are not comfortable doing so. They therefore are allowed to do so anonymously.
Your ratings are affected by many factors such as Professionalism, Performance, and the Overall impression your Act creates. They are calculated using a combination of your Act's interaction with GizaGig, and info provided by those Users of the system you interact with.
We ask all Users that make or receive a booking, to leave ratings and a review for that booking once the event has taken place. They are a great way of constructively letting people know what they are doing right, and areas where you feel they can improve. Therefore the ratings allocated should reflect your honest opinion on that subject. The same is true of leaving a review, the content of which should remain professional and courteous. Expletives, personal attacks, and trolling will not be tolerated. Where we deem a reviewer has employed it, we reserve the right to remove the entire ratings and review, and instigate penalties against the reviewer up to and including expulsion from the system. Remember, once you save your ratings and review it CANNOT be edited.
We encourage Users to respond to Ratings and Reviews left for entities in which they are involved. It is an opportunity to say thank you for any compliments, suggestions, or constructive criticisms received. The content of should remain professional and courteous (not only as a display of manners, but also because your response will be displayed publicly). Expletives, personal attacks, and trolling will not be tolerated. Where we deem a respondent has employed it, we reserve the right to remove the response, and instigate penalties against the respondent up to and including expulsion from the system. Remember, once you save your response it CANNOT be edited.
Your card is not charged until the end of your Free Trial.
Yes of course! You can cancel at any time.
If you don't cancel your subscription, we will charge your card and continue to post to your social media pages and send you posters.